Terms of Service

These Terms of Service govern your use of the EquipEdge website and the purchase of products from EquipEdge.

By accessing or using this website or placing an order with EquipEdge, you agree to these Terms of Service.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

Business Information

EquipEdge is operated by Stasa Solutions Pty Ltd.

ABN: 83 671 238 234

Address:
40–42 Garfield Road East
Riverstone NSW 2765
Australia

Email: sales@equipedge.com.au
Phone: 0404 673 988

Product Information

We make reasonable efforts to ensure product descriptions, images, specifications, compatibility information, pricing and availability displayed on our website are accurate and current.

However, errors, omissions or changes may occasionally occur.

Product images are provided for illustrative purposes and actual products may vary where manufacturers make changes to packaging, specifications or product design.

Manufacturer specifications and information may also change without notice.

Where an error is identified, EquipEdge may correct or update the relevant information.

Product Suitability & Compatibility

Customers are responsible for checking that a product is suitable for their intended application before purchasing.

For spare parts and accessories, please carefully check model numbers, part numbers, dimensions, specifications and compatibility information.

If you are uncertain whether a product is suitable for your equipment, please contact EquipEdge before ordering.

Nothing in this section limits your rights under Australian Consumer Law.

Pricing

All prices displayed on this website are in Australian Dollars (AUD) and include GST unless otherwise stated.

Prices may change without notice.

Shipping, freight or other applicable delivery charges will be displayed or communicated as applicable before they become payable.

If a product is inadvertently listed at an incorrect price, we'll contact you before proceeding with the order where reasonably practicable. You may choose whether to proceed at the correct price or cancel the affected item for a refund of any amount already paid for that item.

Orders

All orders are subject to acceptance and product availability.

Receiving an automated order confirmation does not necessarily mean that an order has been accepted for fulfilment.

EquipEdge may decline or cancel an order where reasonably necessary, including where:

A product is unavailable.
Incorrect pricing or product information has been published.
We are unable to deliver to the nominated location.
Payment cannot be successfully processed or verified.
We reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been received, we'll refund the amount paid for the cancelled item or order, as applicable.

Stock Availability & Backorders

Stock availability displayed online may change and, occasionally, an item shown as available may become unavailable before an order is processed.

If an ordered product is unavailable or subject to an unexpected delay, we'll contact you and advise you of the available options.

Depending on the circumstances, these may include waiting for the product, selecting an alternative product or cancelling the affected item for a refund.

Payment

Payment must be made using one of the payment methods available at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Orders may not be dispatched until payment has been successfully received or authorised.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timeframes are estimates and may vary depending on the destination, product type, freight provider and circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information when placing an order.

Bulky, heavy or oversized products may require specialised freight arrangements.

Returns & Refunds

Returns, refunds and change-of-mind requests are governed by our Returns & Refunds Policy.

Nothing in our Returns & Refunds Policy or these Terms limits any rights or remedies available to you under Australian Consumer Law.

Warranties & Consumer Guarantees

Products sold by EquipEdge may be covered by manufacturer warranties.

Manufacturer warranties are in addition to, and do not replace, any rights or remedies available under Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

Please contact EquipEdge if you believe a product is faulty or does not meet an applicable consumer guarantee.

Promotions & Discount Offers

From time to time, EquipEdge may offer promotions, discount codes or special offers.

Additional terms or eligibility requirements may apply to individual promotions and will be communicated with the relevant offer where applicable.

Unless otherwise stated, promotions cannot be combined with other offers and have no cash value.

EquipEdge may amend or withdraw a promotion where reasonably necessary, subject to any applicable laws and commitments already made to customers.

Website Availability

We aim to keep the EquipEdge website available and operating correctly but cannot guarantee uninterrupted or error-free access.

We may temporarily suspend, modify or restrict access to parts of the website for maintenance, security, technical or operational reasons.

Third-Party Links & Information

Our website may contain links to third-party websites or information supplied by manufacturers, distributors or other third parties.

These links and materials may be provided for convenience or product information purposes.

EquipEdge is not responsible for third-party websites or content, except to the extent required by law.

Limitation of Liability

To the maximum extent permitted by law, EquipEdge and Stasa Solutions Pty Ltd will not be liable for indirect, incidental or consequential loss arising from the use of this website or products purchased through it.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including rights under Australian Consumer Law.

Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, logos, layout and other materials is owned by or licensed to EquipEdge or Stasa Solutions Pty Ltd.

Manufacturer names, trademarks, product images and other third-party intellectual property remain the property of their respective owners.

Website content may not be reproduced, distributed or used for commercial purposes without appropriate permission, except as permitted by law.

Privacy

Personal information is collected, used and handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time.

The current version will be published on this website and will apply from the date of publication, subject to applicable law.

Changes will not retrospectively remove or reduce rights that have already arisen under an existing transaction.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

You and EquipEdge submit to the jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts, subject to any rights you may have under applicable consumer law.

Last Updated: August 2026